/* style/resources-new88-customer-service.css */

/* Base styles for the page content */
.page-resources-new88-customer-service {
    font-family: 'Arial', sans-serif;
    color: #333333;
    line-height: 1.6;
    background-color: #f8f8f8;
}

.page-resources-new88-customer-service__container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
}

.page-resources-new88-customer-service__content-block {
    background-color: #ffffff;
    padding: 40px;
    margin-bottom: 30px;
    border-radius: 8px;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.05);
}

.page-resources-new88-customer-service__section-title {
    color: #003366;
    font-size: 2.2em;
    margin-bottom: 25px;
    text-align: center;
    position: relative;
    padding-bottom: 15px;
}

.page-resources-new88-customer-service__section-title::after {
    content: '';
    position: absolute;
    left: 50%;
    transform: translateX(-50%);
    bottom: 0;
    width: 80px;
    height: 4px;
    background-color: #FFCC00;
    border-radius: 2px;
}

.page-resources-new88-customer-service h2 {
    color: #003366;
    font-size: 1.8em;
    margin-top: 30px;
    margin-bottom: 15px;
}

.page-resources-new88-customer-service h3 {
    color: #003366;
    font-size: 1.4em;
    margin-top: 25px;
    margin-bottom: 10px;
}

.page-resources-new88-customer-service p {
    margin-bottom: 15px;
    font-size: 1.05em;
    color: #555555;
}

.page-resources-new88-customer-service ul,
.page-resources-new88-customer-service ol {
    margin-bottom: 15px;
    padding-left: 25px;
}

.page-resources-new88-customer-service ul li,
.page-resources-new88-customer-service ol li {
    margin-bottom: 8px;
    color: #555555;
}

.page-resources-new88-customer-service a {
    color: #003366;
    text-decoration: none;
    transition: color 0.3s ease;
}

.page-resources-new88-customer-service a:hover {
    color: #FFCC00;
}

/* Hero Section */
.page-resources-new88-customer-service__hero-section {
    background: linear-gradient(135deg, #003366 0%, #004488 100%);
    color: #ffffff;
    padding: 100px 0;
    text-align: center;
    position: relative;
    overflow: hidden;
}

.page-resources-new88-customer-service__hero-section::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: url('[GALLERY:hero:customer_service_hero,new88,professional_support,digital_background]') no-repeat center center/cover;
    opacity: 0.15;
    z-index: 1;
}

.page-resources-new88-customer-service__hero-section .page-resources-new88-customer-service__container {
    position: relative;
    z-index: 2;
}

.page-resources-new88-customer-service__hero-title {
    font-size: 3.5em;
    margin-bottom: 20px;
    font-weight: bold;
    color: #FFCC00;
    text-shadow: 2px 2px 4px rgba(0, 0, 0, 0.3);
}

.page-resources-new88-customer-service__hero-subtitle {
    font-size: 1.4em;
    margin-bottom: 40px;
    max-width: 800px;
    margin-left: auto;
    margin-right: auto;
    color: #f0f0f0;
}

.page-resources-new88-customer-service__cta-button {
    display: inline-block;
    background-color: #FFCC00;
    color: #003366;
    padding: 15px 35px;
    border-radius: 50px;
    font-size: 1.2em;
    font-weight: bold;
    text-transform: uppercase;
    transition: background-color 0.3s ease, transform 0.3s ease;
    box-shadow: 0 6px 15px rgba(255, 204, 0, 0.4);
}

.page-resources-new88-customer-service__cta-button:hover {
    background-color: #e6b800;
    transform: translateY(-3px);
}

/* Channel Section */
.page-resources-new88-customer-service__channels-section {
    padding: 60px 0;
    background-color: #f0f5f9;
}

.page-resources-new88-customer-service__channel-item {
    background-color: #ffffff;
    border: 1px solid #e0e0e0;
    border-radius: 8px;
    padding: 30px;
    margin-bottom: 25px;
    text-align: center;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.03);
    transition: transform 0.3s ease, box-shadow 0.3s ease;
}

.page-resources-new88-customer-service__channel-item:hover {
    transform: translateY(-5px);
    box-shadow: 0 6px 20px rgba(0, 0, 0, 0.1);
}

.page-resources-new88-customer-service__channel-icon {
    width: 80px;
    height: 80px;
    margin-bottom: 20px;
    object-fit: contain;
}

.page-resources-new88-customer-service__channel-title {
    color: #003366;
    font-size: 1.6em;
    margin-bottom: 15px;
}

.page-resources-new88-customer-service__contact-info {
    font-weight: bold;
    color: #003366;
    margin-top: 15px;
}

.page-resources-new88-customer-service__social-links {
    list-style: none;
    padding: 0;
    display: flex;
    justify-content: center;
    gap: 20px;
    flex-wrap: wrap;
}

.page-resources-new88-customer-service__social-links li a {
    background-color: #003366;
    color: #ffffff;
    padding: 10px 20px;
    border-radius: 25px;
    font-weight: bold;
    transition: background-color 0.3s ease;
}

.page-resources-new88-customer-service__social-links li a:hover {
    background-color: #FFCC00;
    color: #003366;
}

.page-resources-new88-customer-service__btn-secondary {
    display: inline-block;
    background-color: #003366;
    color: #ffffff;
    padding: 12px 25px;
    border-radius: 30px;
    font-size: 1.1em;
    margin-top: 20px;
    transition: background-color 0.3s ease, transform 0.3s ease;
}

.page-resources-new88-customer-service__btn-secondary:hover {
    background-color: #FFCC00;
    color: #003366;
    transform: translateY(-2px);
}

/* Process Section */
.page-resources-new88-customer-service__process-section {
    padding: 60px 0;
}

.page-resources-new88-customer-service__process-list {
    list-style-type: decimal;
    counter-reset: my-counter;
    padding-left: 0;
}

.page-resources-new88-customer-service__process-list li {
    position: relative;
    padding-left: 40px;
    margin-bottom: 20px;
    font-size: 1.1em;
    color: #333333;
}

.page-resources-new88-customer-service__process-list li::before {
    content: counter(my-counter);
    counter-increment: my-counter;
    position: absolute;
    left: 0;
    top: 0;
    background-color: #FFCC00;
    color: #003366;
    width: 30px;
    height: 30px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: bold;
    font-size: 1em;
}

/* Review Section */
.page-resources-new88-customer-service__review-section {
    padding: 60px 0;
    background-color: #e6edf2;
}

.page-resources-new88-customer-service__review-item {
    background-color: #ffffff;
    border-left: 5px solid #FFCC00;
    padding: 25px;
    margin-bottom: 25px;
    border-radius: 8px;
    box-shadow: 0 2px 10px rgba(0, 0, 0, 0.08);
}

.page-resources-new88-customer-service__review-title {
    color: #003366;
    font-size: 1.5em;
    margin-bottom: 15px;
}

.page-resources-new88-customer-service__review-image {
    width: 100%;
    max-width: 400px;
    height: auto;
    display: block;
    margin: 20px auto 0 auto;
    border-radius: 8px;
    box-shadow: 0 4px 10px rgba(0, 0, 0, 0.1);
}

/* Tips Section */
.page-resources-new88-customer-service__tips-section {
    padding: 60px 0;
}

.page-resources-new88-customer-service__tips-list {
    list-style: none;
    padding: 0;
}

.page-resources-new88-customer-service__tips-list li {
    background-color: #f0f5f9;
    padding: 15px 20px;
    margin-bottom: 10px;
    border-radius: 5px;
    border-left: 4px solid #003366;
    font-size: 1.1em;
    color: #333333;
}

/* FAQ Section */
.page-resources-new88-customer-service__faq-section {
    padding: 60px 0;
    background-color: #f8f8f8;
}

.page-resources-new88-customer-service__faq-item {
    background-color: #ffffff;
    padding: 20px;
    margin-bottom: 15px;
    border-radius: 8px;
    box-shadow: 0 1px 5px rgba(0, 0, 0, 0.05);
}

.page-resources-new88-customer-service__faq-question {
    color: #003366;
    font-size: 1.3em;
    margin-bottom: 10px;
    cursor: pointer;
    position: relative;
    padding-right: 30px;
}

.page-resources-new88-customer-service__faq-question::after {
    content: '+';
    position: absolute;
    right: 0;
    top: 0;
    font-size: 1.2em;
    color: #FFCC00;
    font-weight: bold;
}

.page-resources-new88-customer-service__faq-question.active::after {
    content: '-';
}

.page-resources-new88-customer-service__faq-answer {
    display: none;
    margin-top: 10px;
    padding-left: 15px;
    border-left: 3px solid #FFCC00;
    color: #555555;
}

.page-resources-new88-customer-service__faq-answer.active {
    display: block;
}

/* Conclusion Section */
.page-resources-new88-customer-service__conclusion-section {
    padding: 60px 0;
    text-align: center;
    background-color: #003366;
    color: #ffffff;
}

.page-resources-new88-customer-service__conclusion-section .page-resources-new88-customer-service__section-title {
    color: #FFCC00;
}

.page-resources-new88-customer-service__conclusion-section .page-resources-new88-customer-service__section-title::after {
    background-color: #ffffff;
}

.page-resources-new88-customer-service__conclusion-section p {
    font-size: 1.15em;
    max-width: 900px;
    margin: 0 auto 40px auto;
    color: #e0e0e0;
}

.page-resources-new88-customer-service__cta-group {
    display: flex;
    flex-wrap: wrap;
    justify-content: center;
    gap: 20px;
    margin-top: 30px;
}

.page-resources-new88-customer-service__cta-group .page-resources-new88-customer-service__btn-secondary {
    background-color: #ffffff;
    color: #003366;
    box-shadow: 0 4px 10px rgba(0, 0, 0, 0.2);
}

.page-resources-new88-customer-service__cta-group .page-resources-new88-customer-service__btn-secondary:hover {
    background-color: #f0f0f0;
    color: #003366;
}

/* General image styling */
.page-resources-new88-customer-service__image-full-width {
    width: 100%;
    height: auto;
    display: block;
    margin: 30px 0;
    border-radius: 8px;
    box-shadow: 0 6px 20px rgba(0, 0, 0, 0.1);
}

/* Responsive Design */
@media (max-width: 992px) {
    .page-resources-new88-customer-service__hero-title {
        font-size: 2.8em;
    }

    .page-resources-new88-customer-service__hero-subtitle {
        font-size: 1.2em;
    }

    .page-resources-new88-customer-service__section-title {
        font-size: 1.8em;
    }

    .page-resources-new88-customer-service__content-block {
        padding: 30px;
    }
}

@media (max-width: 768px) {
    .page-resources-new88-customer-service__hero-section {
        padding: 80px 0;
    }

    .page-resources-new88-customer-service__hero-title {
        font-size: 2.2em;
    }

    .page-resources-new88-customer-service__hero-subtitle {
        font-size: 1em;
    }

    .page-resources-new88-customer-service__cta-button {
        padding: 12px 25px;
        font-size: 1em;
    }

    .page-resources-new88-customer-service__section-title {
        font-size: 1.6em;
    }

    .page-resources-new88-customer-service h2 {
        font-size: 1.5em;
    }

    .page-resources-new88-customer-service h3 {
        font-size: 1.2em;
    }

    .page-resources-new88-customer-service__channel-icon {
        width: 60px;
        height: 60px;
    }

    .page-resources-new88-customer-service__social-links {
        flex-direction: column;
        align-items: center;
    }

    .page-resources-new88-customer-service__cta-group {
        flex-direction: column;
        align-items: center;
    }
}

@media (max-width: 480px) {
    .page-resources-new88-customer-service__hero-section {
        padding: 60px 0;
    }

    .page-resources-new88-customer-service__hero-title {
        font-size: 1.8em;
    }

    .page-resources-new88-customer-service__hero-subtitle {
        font-size: 0.9em;
    }

    .page-resources-new88-customer-service__content-block {
        padding: 20px;
    }

    .page-resources-new88-customer-service__section-title {
        font-size: 1.4em;
    }

    .page-resources-new88-customer-service h2 {
        font-size: 1.3em;
    }

    .page-resources-new88-customer-service h3 {
        font-size: 1.1em;
    }

    .page-resources-new88-customer-service__process-list li {
        padding-left: 35px;
    }

    .page-resources-new88-customer-service__process-list li::before {
        width: 25px;
        height: 25px;
        font-size: 0.9em;
    }

    .page-resources-new88-customer-service__faq-question {
        font-size: 1.1em;
    }

    .page-resources-new88-customer-service__cta-button,
    .page-resources-new88-customer-service__btn-secondary {
        width: 100%;
        max-width: 280px;
    }
}